How do I get a copy of my invoices?
To get a set of them at once, use Download all and choose the year you need. Your invoices are in Payment History, at the bottom of Billing & Membership in your account settings. Each row is one charge, with its date, what it was for, the amount and whether it went through. Select the invoice on a row to download it. Only account admins can see payment history. If your seat is part of your agency's membership, your admin is the person who holds the invoices.
Frequently asked questions
One of my rows has no invoice to download.
Some charges were processed outside the current payment system and have no associated invoice. Those rows are labeled, so you are not left selecting something that does nothing. If you need a record of one, contact support.
My invoice download did not work.
Try it again, and tell us if it still fails. Nothing about your membership is affected either way.
Can I get an invoice made out to my company rather than to me?
The details on your invoice come from the billing information on your account. Contact support if it needs changing.