I was invited to join my team's account. How do I set it up?
If your organization has a Goose membership with available seats, your account admin sends you an invite link to set up your own access account. Your seat is paid for under their membership, so you are never asked for payment details, and billing is managed by your account admin.
Create your account
Open the link your account admin sent you, fill in your details and choose a password, then agree to the terms and create your account.
There is nothing to fill in about your organization. Your account picks that up from the membership you are joining, along with everything the membership includes.
What happens next
You are signed in and taken straight to your dashboard, where a short onboarding form starts your profile.
Filling that in is worth doing properly. Your name, location, and areas of expertise are what other members see when they come across you in Goose.
What you can do with your account
You get the same access to hubs, courses, resources, and discussion groups as the agency membership includes. What you do inside Goose is yours, including your profile, notification settings, and saved resources.
Billing is the one thing that's handled by your account admin. You will not see a billing page, and you cannot buy a membership, an upgrade, or an add-on yourself.
Frequently asked questions
Do I have to pay anything?
No. Your seat is covered by your organization's membership.
Can other people on my team use the same link to set up a membership seat?
Yes. The same link works for everyone your account admin invites, for as long as the membership has seats available.
I want access to something that is locked. What do I do?
Ask your account admin. See: My agency pays for our account. How do I ask for more access?
Who do I contact about payments or renewals?
Your account admin. Q4i support can help them, but billing changes have to come from the account admin.