How to manage sub accounts
If your membership includes more than one seat, you manage your team from Organization & Team in your account settings. Open your account settings from your profile menu in the top right, then select Organization & Team under Workspace. Only the account admin sees this option in their menu.
How to invite someone
- Open Organization & Team.
- Find the Invite Team Members panel and select Copy Invite Link.
- Send the link to the person you want to add.
The same link works for everyone you invite. Each person who signs up with this link uses one of your seats, and the panel tells you how many seats you have left. When your seats are full, the link stops working, and anyone else who opens it is told the seats have run out.
The link stays live until your membership ends or your seats are used up. It cannot be canceled or given an expiry date, so treat it like a key: anyone who receives it can take a seat while you have seats available.
What the team list shows
Your team list shows each person's name, email, status, seat number, and the number of times they have logged in.
Inactive means someone has not logged in for two months. They keep their access and their seat, and the label is there so you know who has gone quiet.
Your own seat is not counted in the team list. A count of three of five seats used means three of your colleagues hold seats.
How to remove someone
Select the trash icon on their row, then confirm. Their access ends immediately, and their seat frees up, so you can give it to someone else the same day.
Removing someone is permanent. If they come back later, they sign up again through your invite link as a new member.
Frequently asked questions
Can I cancel an invite link I have already sent?
Not at the moment. The link stays live until your membership ends or your seats are full. If you need to stop a link being used, contact support.
Can I still add someone by typing in their email?
No. The invite link is the only way to add someone to your team.