1. Insurance Agency Q&A
  2. Q4Live
  3. Registration, Hotel, & Travel Information

What is the cancellation policy?

Cancellations received in writing (email) by midnight PST June 11, 2021 will be eligible for a full refund, less an 8% per-person processing fee. Written cancellations received between June 12, 2021 and July 19, 2021 midnight PST, will be eligible for a 50% refund, less an 8% per-person processing fee. No refunds will be given for cancellations after July 20, 2021. No refunds will be given for no-shows. 

Refunds will be made via check four to six weeks after the conference has concluded.

Yes, substitutions from the same agency are allowed.

Send all cancellations and substitutions to Olivia Hall.