Where do I see my membership and what I pay?
Billing & Membership in your account settings shows what you have, what it costs, and when it renews. If you pay for a single seat, you will find it under Settings. If you are the account admin for your agency's membership, it is under Workspace.
What the page shows
The summary at the top lists each membership and add-on you hold, along with its status, monthly payment, and next renewal date. Account admins also see how many seats each line covers and a total for the account.
Memberships are annual and billed monthly, so the renewal date is the day your next monthly payment comes out.
Below the summary, your payment history lists every charge with its date, what it was for, the amount, whether it went through, and a link to the invoice.
Manage Billing at the top of the page is where you update the card you use to pay.
Frequently asked questions
My add-on renews on a different date from my membership.
That can happen today because an add-on bought partway through the year started its own cycle. We are bringing everything onto one date, so you will see this changing soon.
I do not have a Billing & Membership section.
Your seat is part of your agency's membership, so your account admin sees the billing for all team members.
My page says Q4i manages my membership directly.
A small number of memberships are paid outside the platform. Yours is one of them, so there is no renewal date, no card on file, and no payment history to show. Contact your account manager for anything related to billing.